General
What types of items does Richmond specialize in?
Richmond Auctions specializes in high-quality vintage advertising, including porcelain signs, neon, gas & oil memorabilia, soda advertising, country store items, and other collectible signage. Additional specialties include collectible firearms and sportsman memorabilia, natural gold nuggets, bullion and coins.
Are the items authentic?
Yes. We carefully vet and catalog all items, providing accurate descriptions and condition details so you can bid with confidence. The vast majority of our inventory is authentic and original however any reproductions will be clearly indicated in the item description.
How often do you hold auctions?
We host a variety of premier auctions throughout the year, both live and online. Check our auction calendar here for upcoming events.
What types of auctions do you hold?
We host several types of auctions: premier auctions, virtual auctions, and occasional on-site auctions.
Premier Auctions are reserved for higher-end, collector-grade items. These sales are offered across three auction platforms and include live in-person bidding, online bidding, and phone bidding. They feature a full-color printed catalog and extensive advertising. We typically allow five to six months of lead time to receive items for this type of auction so we can properly photograph, catalog, market, and promote the sale.
Virtual Auctions are designed to offer a broad selection of high-quality, moderately priced collectibles that enthusiasts can use and enjoy. These auctions are conducted across multiple online auction platforms but do not include live bidding or a printed catalog.
How do Virtual Auctions differ from Premier Auctions?
Where are you located? Are you open to the public?
We are located at 526 Congaree Road, Greenville, SC. 29607. Yes, all our auctions are open to the public for live, in-person bidding as well as online participation. Whether you are bidding on 10 items or just want to come see what it’s all about, we welcome you. Find our list of upcoming auctions here.
Bidding
How do I register to bid?
You can register online through our website or in person prior to the auction. Registration is quick and easy. Just follow the steps in the tutorial above.
Is there a fee to bid?
There is no fee to register. However, all purchases are subject to a buyer’s premium.
What is a buyer's premium?
A buyer’s premium is a percentage added to the final hammer price. This helps cover operational costs and services provided during the auction process.
What bidding options are available?
We offer live in-person bidding, online bidding, phone bidding, and absentee (pre-bid) options.
What happens if I win an item?
If you are the winning bidder, you will receive an invoice with payment instructions within 72 hours after the auction concludes.
In-person bidding: Pickup will be available for any successful bidder at the end of each auction day.
Online bidding: Successful bidders will need to coordinate pickup or shipping with Richmond Auctions at the conclusion of each day. Please email [email protected] or call 1 (864) 991-5949.
Can I inspect items before bidding?
Yes. We encourage in-person previews and also provide detailed photos and condition reports online. An open to the public preview day is always held the day before any in-person auction. Alternatively, you can call to schedule a preview at any other time.
What if I have questions about a specific item?
Our team is happy to provide additional information or condition details prior to bidding. Just give us a call at 864-991-5949 or email [email protected].
Payment & Fees
What payment methods do you accept?
We accept major credit cards, wire transfers, and other approved payment methods as outlined in our terms and conditions.
When is payment due?
Payment is typically due within 5 business days after the auction—please refer to your invoice or auction terms for exact deadlines.
Are there additional fees?
Depending on your location, sales tax and shipping costs may apply in addition to the buyer’s premium. Credit card processing fees may apply.
Shipping & Pickup
Do you offer shipping or delivery?
Yes. We offer in-house shipping for many items. Delivery of larger items can be arranged through WDK Transport Solutions.
Can you ship large items like neon signs?
Absolutely. We have experience handling and shipping oversized and delicate items safely. Dedicated delivery service can be arranged through WDK Transport Solutions.
Can I pick up my items in person?
Yes. Local pickup is available by appointment within the designated pickup window. Generally, the pickup window is Monday through Friday from 9a-5p the week following an auction.
Consignments
How do I consign items?
Simply contact our team with photos and details of your items, and we’ll guide you through the consignment process. You can begin by submitting an item for consignment consideration here.
What types of items are you accepting?
We are always seeking quality vintage advertising, especially rare or high-condition pieces, firearms & sportsman collectibles, gold and silver bullion, coins, and currency.
What are your seller commissions?
Commission rates vary depending on the items. Please contact us for a customized quote.
How are values determined?
Our experts evaluate items based on rarity, condition, demand, and past auction results.
When do I get paid?
Seller payments are issued within 30 banking days after the auction, once buyer payments have been collected.
Policies
Do you accept returns?
All sales are generally final. Please review item descriptions carefully and reach out with any questions before bidding.
Are reserves used?
Many items are sold No Reserve however some items may have a reserve price, which is the minimum price required for the item to sell.
How do you ensure fair bidding?
We use secure bidding platforms and enforce strict auction policies to ensure a fair and transparent experience for all participants.
